> For the complete documentation index, see [llms.txt](https://ns-studios.gitbook.io/ns-studios/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ns-studios.gitbook.io/ns-studios/content/terms-and-conditions.md).

# Terms and conditions

By commissioning projects or acquiring digital assets from NS Studios, you enter into an agreement governed by the following terms. Please ensure you fully understand our operational guidelines before

### Licensing, Copyright & Anti-Piracy Enforcement

All original 3D models, textures, and code architecture developed by **NS Studios** are protected under the Brazilian Copyright Law (Lei nº 9.610/1998).

* Single-Server Licensing: Every purchase grants you a personal, non-transferable license strictly limited to one RedM server. Our files cannot be mirrored, shared, or deployed across multiple networks.
* Zero Tolerance for Piracy: Redistributing, reselling, or leaking our assets (as well as attempting to bypass Escrow encryptions) is strictly prohibited.
* Legal & Platform Consequences: Unauthorized distribution is a criminal offense under Art. 184 of the Brazilian Penal Code. Any breach of this clause, including fraudulent chargebacks, will result in immediate license revocation, a permanent ban from our network, and reports to relevant platforms (e.g., Tebex, Cfx.re).

### Purchases & Delivery

* Transactions & Currencies: We accommodate a global clientele, accepting payments via Pix (domestic), PayPal, and Wise. For international transfers (including THB and other specific currencies), transaction fees and exchange rates will be calculated and agreed upon directly via our ticket system.
* Payment Milestones: Custom commissions require full upfront payment to secure a slot in our development schedule. High-tier projects may be eligible for custom installment plans, subject to our team's approval.
* Cancellations: If you choose to cancel a commission *before* any production has begun, NS Studios will retain 20% of the project's value as a cancellation fee, refunding the remaining 80%. Once development is underway, the project becomes strictly non-refundable.
* Fulfillment & Handoff: Final products (maps, peds, or scripts) are deployed securely via Tebex or direct file transfer in your dedicated ticket. Clients will always receive visual previews for final approval prior to the official handoff.

### Support Scope & Availability

* Covered Assistance: Our post-delivery support is designed to ensure your asset works as intended. We will address and fix technical anomalies, such as collision errors, texture bugs, or severe performance drops tied directly to our files.
* Exclusions: Support does not cover structural or aesthetic modifications requested after the project has been approved, nor does it cover integration issues caused by heavily modified third-party frameworks.
* Operating Hours: Our development and support teams operate primarily from Monday to Friday. While we strive for rapid responses, please allow 24 to 48 business hours for ticket resolution. Weekend availability is strictly limited.

### Intellectual Property Acknowledgment (Rockstar Games)

* Independent Creation: **NS Studios** operates as an independent collective of 3D artists and developers. We are not affiliated, associated, or endorsed by Rockstar Games or Take-Two Interactive.
* Derivative Works: Our custom maps, peds, and scripts are fan-made derivative works designed exclusively to enhance the RedM roleplay environment. We claim no ownership over the original Red Dead Redemption 2 engine, base mechanics, or foundational assets.
* Community Focus: All content is crafted to respect the overarching intellectual property of the original creators, intending only to provide recreational, community-driven enhancements.

#### *For inquiries, custom requests, or to report a violation of these terms, please open a ticket in our official* [*Discord*](https://discord.gg/9Xx8SSAfS8) *server.*